Queensland Reds

Project Details

Being a highly recognised Queensland brand, QRU were assured by their provider that they were getting the best deal for their communications. However, following a discovery audit, it was apparent that several significant billing and other issues were on the account.

Reedify were able to rectify and renegotiate the solution with the provider despite QRU being ‘locked’ into a long term agreement that would have otherwise resulted in hundreds of thousands of contract-break fees.

The QRU were able to completely revamp their contracts without any changes to their infrastructure and save over 65% every month. In the first 12 months of management, QRU saved over $150,000 in costs while increasing business efficiencies.

Project Goal

Our Task 1: Find and resolve billing errors leading to significant excess costs.
Our Task 2: Negotiate a rebate of contractual breaches from the service provider.

Client

The Queensland Reds is the rugby union team for the Australian state of Queensland that competes in the Southern Hemisphere’s Super Rugby competition. Prior to 1996 they were a representative team selected from the rugby union club competitions in Queensland. With the introduction of the professional Super 12 competition they moved to a model where players are contracted to the Reds through the Queensland Rugby Union rather than selected on the basis

“Initially sceptical but needing a solution we reached out to Reedify to resolve our expense issues and problems with our provider. In under a month our problems were resolved and our providers became responsive and accountable for the agreements we had. Somehow, our bills dropped over 65% and haven’t changed since!”

Ben McGahan
ICT Manager
www.redsrugby.com.au

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